Customer Testimonials

Warren Bradley and Daniel Blake went ABOVE AND BEYOND TODAY N HALF THE NIGHT TO DO EVERYTHING THEY COULD TO GET ME IN A CAR N GOD BLESS THEM THEY GOT ME IN A NICE 2015 GMC TERRAIN. GOD BLESS Y'ALL TY SO MUCH. TO ANYBODY NEEDING A CAR I DEFINITELY SUGGEST HICKORY USED CAR SUPERSTORE

I can’t say I’m impressed with my experience here. When I purchased my truck, there were a couple of things the dealership agreed to take care of during and after the sell. First, the truck was supposed to be detailed before I picked it up but that never happened - no big deal, I can wash my own truck. Second, and most importantly the tonneau cover lock was supposed to be repaired. In my opinion the truck should’ve never been available for sell before this was addressed. A closed and locked cover limits the intended use of ... Read More

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Google - Nov 12, 2026

I can’t say I’m impressed with my experience here. When I purchased my truck, there were a couple of things the dealership agreed to take care of during and after the sell. First, the truck was supposed to be detailed before I picked it up but that never happened - no big deal, I can wash my own truck. Second, and most importantly the tonneau cover lock was supposed to be repaired. In my opinion the truck should’ve never been available for sell before this was addressed. A closed and locked cover limits the intended use of a truck bed. We’re now three weeks down the road, and this issue hasn’t been taken care of. I’ve given them plenty of time and the opportunity to follow through, but apparently keeping their word after the sale is a little more difficult than making the sale itself. I understand things can take time, but communication, follow through, and doing what you tell a customer you’re going to do shouldn’t be too much to ask. Unfortunately, my experience has been that once they have your money, the customer service seems to take a back seat. It’s amazing how attentive a dealership can be when they’re trying to sell you a vehicle, but how quickly that attention disappears once the paperwork is signed and they’ve got your money. A dealership is only as good as its word, and unfortunately, they’ve fallen short on something as simple as following through on promises they made during the sale. Buying a vehicle should be a pleasant experience, but based on my dealings with Hickory used car superstore I won’t be a repeat customer

Great people!!!

Had an amazing experience everyone there was great. Worked with Issac. He helped me get the best deal help me understand everything I was doing as a first time customer and first time ever doing this help me understand everything I was doing overall my experience with a 10 out of 10 everyone there was very great. James also helped me he’s one of the financial employees. Overall would recommend going there!! Issac is absolutely amazing and I recommend him to everyone.

Alberto, James and the rest of the team delivered the best customer service. It was an absolute pleasure to do business with them!

Danny Cardwell was very instrumental in my purchase, very good salesman and a great Christian man. Our Finance Manger James was very thorough as well, Thanks Superstore Used Cars of Hickory

I had Will Killian as my sells rep and honestly the dude is awesome, made the process as easy as possible for me and now I have my new truck. Can’t thank yall enough!

Our salesman, Neal was great!

Sales team, with Alberto leading the way, was able to take time to assist in helping me find a truck I was looking for using certain criteria that I wanted. The sales team and financing department were able to assist in finding not only the truck but the best deal possible for financing options too.

Great experience. Was in and out quickly and no pressure about extended warranty purchases!

Eathan and the entire staff were friendly and efficient and answered all questions Very pleasant transaction and would highly recommend their services to anyone for their vehicle needs.

Great experience, In and out quickly

I drove to this location in search of a new car and was kindly welcomed and serviced by Jim, very kind and helpful, also willing to get the car we were interested in cleaned up and looking brand new almost immediately! Thank you Jim!

Nick McPeters and Andrew Turbeville were incredibly attentive and responsive throughout my car buying experience with Hickory Used Car Superstore. I would definitely recommend your dealership and Nick in particular to anyone looking for great service and a fair deal!

Very helpful easy experience love my new car thanks Daniel Blake 💯💯

I went in looking to find a good work truck with a set payment plan and was sat down with Isaac pipes when we got there he was down to earth and on top of his game getting me the truck I was looking for I would do it again , and probly will in the near future. The deal was easy and pretty quick to get everything done, drove home the same morning with a good used work truck that should last me a long time

Alberto was wonderful!!

I’m so blessed that Alberto got me into a vehicle the same day I came in everyone was amazing here at hickory used car superstore

Very good job

Bought a Tahoe in March of 2026. Right after I got it started having several issues called the dealership talked to the guy we bought it from and told us he would talk to the manager and get back with us. We called several times and never heard back from anyone. Finally took it to Everett in Morganton (they were great) to have the oil changed and see if they would look at the problems I was having. I was then told it wasn’t covered under warranty to have a new transmission, pump for windshield washer fluid, and a couple ... Read More

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Google - Nov 4, 2026

Bought a Tahoe in March of 2026. Right after I got it started having several issues called the dealership talked to the guy we bought it from and told us he would talk to the manager and get back with us. We called several times and never heard back from anyone. Finally took it to Everett in Morganton (they were great) to have the oil changed and see if they would look at the problems I was having. I was then told it wasn’t covered under warranty to have a new transmission, pump for windshield washer fluid, and a couple other problems because it had been over 3 months of having the car, but I had called a week after getting the car. Come to find out I had extended warranty and it covered to have a new transmission put in. I had wrote a review on here about how we were treated and received a call from Ritch the manager asking me to take down my review and if I did he would pay $100 for the deposit I had to pay to get my car fixed which ended up being $1,200. Well he took a picture of a check told me he would have it in the mail, that’s been 3 months and never received the check. I have messaged him several times about it and never responded to me. This place is a joke and so is Rich will never do business here again!!!!

Great 👍 just took a little time to get the car ready to go but otherwise I was satisfied with the process.

Alberto did great. I am totally happy with my jeep.

Jordy was an exceptional salesman and Daniel in finance made the process super easy.

Will is a great sales rep, attention to detail, and doesnt bs you. Its what you want in a sales guy, that doesnt just say anything to sell a vechile. Ask for Will if you want to buy a vechile from here and not get bsed around.

Probably the 20th vehicle I’ve bought from Bruce & Neil and their team!! Just when you think it’s impossible, they get it done!! Thank you guys for keeping us rolling!!

Everyone I worked with was very courteous and professional. The entire process from start to finish was quick and easy. These guys are top notch!

Horrible experience sold me a faulty car and did everything possible to avoid taking responsibility.

Ethan was awesome! Answered all of our questions, quick and easy process. Would highly recommend!

Great company really helped me in my time of need for a new car. Great customer service definitely goes above and beyond. Will definitely refer others to them.

I had a great experience. Parker was the salesman, he was informative very patient with me, and not pushy, which meant a lot.

Will our salesman was great . Also the guy we got our insurance from.

Great Experience. Jordie was professional and courteous and provided transparent information regarding the vehicle. The whole process was timely with no gimmicks. If you are looking for a used vehicle, the Hickory Used Car Superstore is the place to go…

Very enjoyable experience with Hickory Used Car Superstore. Salesman, Eathan, was friendly, helpful and knowledgeable. Financing was transparent and went the extra mile to get the best rate and payment where I needed it. Highly recommend Hickory Used Car Superstore!!!! Thanks guys!!!

Alberto was able to work with me on my needs for buying a used Jeep. All questions were answered and the our negotiations seemed fair.

I worked with Jordie on purchasing a new car for my family. He was laid back and talked to me as if he was talking to a friend. He was helpful in every way and made this the easiest car buying experience I have ever had. If you’re looking for someone who is informative and not pushy when you purchase a car, this is your guy. 10/10 recommend.

⭐⭐⭐⭐⭐ After having a really bad experience at Elevation Chevrolet, I was honestly nervous about trying another dealership, but Hickory Used Car Superstore completely changed my experience! The process was so easy, smooth, and stress-free, and I couldn’t be happier with how everything turned out. A huge shoutout to Jordy the Car Guy for helping me trade in my 2001 Daewoo Leganza and get into a beautiful 2014 Cadillac SRX with low miles, regular service history, a panoramic sunroof, and a fair down payment! I also looked at a really nice 2020 GMC Terrain, but Jordy could tell it just wasn’t the ... Read More

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Google - Oct 17, 2026

⭐⭐⭐⭐⭐ After having a really bad experience at Elevation Chevrolet, I was honestly nervous about trying another dealership, but Hickory Used Car Superstore completely changed my experience! The process was so easy, smooth, and stress-free, and I couldn’t be happier with how everything turned out. A huge shoutout to Jordy the Car Guy for helping me trade in my 2001 Daewoo Leganza and get into a beautiful 2014 Cadillac SRX with low miles, regular service history, a panoramic sunroof, and a fair down payment! I also looked at a really nice 2020 GMC Terrain, but Jordy could tell it just wasn’t the right car for me. It would be perfect for the right person, but I’m a fan of the older style with a traditional gear shifter! I really appreciated that he paid attention to what I actually liked and helped me find a vehicle that felt right for me instead of pushing me toward something newer. After my previous dealership experience, I never expected the process to be this easy and pleasant. I’m so excited about my new ride! If you’re looking for a used vehicle and want a smooth, stress-free experience with someone who listens to what you want, I highly recommend Hickory Used Car Superstore. Ask for Jordy the Car Guy! You won’t regret it! 🙌❤️🚘 Thank you for the new safe ride to work for my little family

I had a great experience with the sales people they were very generous and helpful but mainly the financial officer help me out a great deal and got me the best deal ever I love the truck that I was able to purchase and I will definitely refer anyone that wants to purchase a vehicle

Fantastic experience, as always. Thank you for the smooth deal, and love for my new car!

Found the perfect vehicle for my needs at a fair price! The salesmen are knowledgeable, professional and friendly. No high pressure sales technique. Buying a car is usually a stressful event, but not the case here. Happy customer!

My sales person Alberto was really nice and was not pushy. He wanted to make sure I was happy with the car. And I was sure at first about the the price. Alberto and a Gary was willing to help me look for something else. This is the 4rd car I have bought from the superstore and have been happy with 2 and I am pretty positive about this new one. Thank you Alberto and Gary for helping me out.

These guys are awesome to work with!! I absolutely love my truck. They got me a financed at a great rate and took my old jeep off my hands in the process. When it's time for something "new to me" again I will most definitely be going back to these guys. I sincerely thank these guys for working so hard to get me in my truck!!!

Great experience they were very friendly and helpful process was super quick would definitely recommend as a first time buyer , they answered all my questions and helped me every step of the way

This place was absolutely amazing. They are so nice and truly have your back. Jorge was the one who helped me. I came feeling defeated and upset and not knowing what to do next and he had my back the whole. He listened to everything I had to say. I left with a new car and feeling good about everything. If you’re looking for a car this is truly the place to go.

Jordie What’s a very professional, non-pushy, customer service rep who sold me a car? I’m very happy with. He told me he has been selling cars since he was 19 years old and that he loves people and loves cars, and he’s very happy with his job and his shows.

Hi My name is Viola (sue ) webster smith ,I was needing a Car and Warren Bradley was my salesman, Warren went above and beyond and his manager to get me into my new Subaru 2015 forester ,I just want to thank Warren and his manager for doing a great job and I would go back again, Thanks to you both

JORDIE OS THE MAN, YO 🤟🤟🤟. JORDIE hooked me up with the nicest Chevy Blazer in NC 🤟🤟. He knew exactly what I needed and hooked me RIGHT UP 🥰🥰. THANK YOU, JORDIE. I owe you big time 😊😊😊. I ABSOLUTELY LOVE MY NEW BLAZER and Jordie made a dream happen 🤟🥰🤟🥰

Definitely going to continue using this dealership. Jordie made the process quick and painless. He was also super patient. Would definitely buy another vehicle from Jordie.

Tell you they work with any credit. If you have 75% or more down. They work with you otherwise don't bother with them. If you have 3000 to 4000 down you can get a car anywhere. I have bad credit will not deny that. I am a Veteran talk to other people who have went there said same thing. Be careful before you go there. They brag about taking people to the cleaners to get them financed

3 weeks ago I bought a $14k mini van 2017 chrysler pacifica and two days later the check engine light came on with absolutely no promises to fix it. When I purchased it they promised to detail deep clean the interior, its been 3 weeks and Ethan is still 'waiting' on his private guy because the detailer they have in store 'sucks at detailing tbh' in his own words. No follow up and poor young management.

Buyer beware. I had salespeople and managers lie to my face about having a vehicle repaired after purchase. They said that it was fixed , so we go to pick it up to find out that it isn’t repaired. After a 40 minute drive one way. Then they play stupid and say that they are not going to pay the shop because they didn’t fix it. After they took it back to the shop ( down the road ) for repairs again. We waited one week for parts to come in. After speaking with the repair shop. They informed me that the ... Read More

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Google - Sep 3, 2026

Buyer beware. I had salespeople and managers lie to my face about having a vehicle repaired after purchase. They said that it was fixed , so we go to pick it up to find out that it isn’t repaired. After a 40 minute drive one way. Then they play stupid and say that they are not going to pay the shop because they didn’t fix it. After they took it back to the shop ( down the road ) for repairs again. We waited one week for parts to come in. After speaking with the repair shop. They informed me that the dealership never asked for this part to be repaired. The shop also said that they told the dealership that the part was broken and they said ( don’t worry about it ). I will never purchase from them again.

Wow what a nightmare. I bought a 2016 Ford Explorer here and just over a month later it was not even safe to drive anymore. Multiple issues including issues that I’d noticed immediately after purchase and attempted to contact them about it just an hour after leaving the lot. The salesman, Nick, ignored every call and text I sent for the entire 1.5 months. I’d called the sales managers MULTIPLE times and every time I was told that Nick would get in touch with me. Wasn’t until I’d called with an attitude that he FINALLY reached out to ... Read More

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Google - Sep 1, 2026

Wow what a nightmare. I bought a 2016 Ford Explorer here and just over a month later it was not even safe to drive anymore. Multiple issues including issues that I’d noticed immediately after purchase and attempted to contact them about it just an hour after leaving the lot. The salesman, Nick, ignored every call and text I sent for the entire 1.5 months. I’d called the sales managers MULTIPLE times and every time I was told that Nick would get in touch with me. Wasn’t until I’d called with an attitude that he FINALLY reached out to me and basically tried to tell me the car was fine before leaving the lot. It obviously was not. Incredibly disappointed because I’d heard great things about this place and had really hoped for a good experience. I was offered no help getting it fixed or even a simple apology for ignoring me for so long. I understand that you take a risk with used cars but come on. Hopefully they can do better in the future.

Mark and Natasha Keasling, Limestone, TN Ill start off by saying our salesman deserves 10 stars! The back office and financing deserves 0. When purchasing our 2019 Ram 2500 it started out good. The truck did have some non disclosed issues that we found out after driving almost 3 hours to get there. We dealt with that and got the truck. The aftermath is the problem. We were offered and purchases the prepaid maintenance package. A couple weeks after the purchase they had to overnight us paperwork to recomplete because they made a mistake. We went to schedule our first maintenance on the truck only ... Read More

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Google - Aug 24, 2026

Mark and Natasha Keasling, Limestone, TN Ill start off by saying our salesman deserves 10 stars! The back office and financing deserves 0. When purchasing our 2019 Ram 2500 it started out good. The truck did have some non disclosed issues that we found out after driving almost 3 hours to get there. We dealt with that and got the truck. The aftermath is the problem. We were offered and purchases the prepaid maintenance package. A couple weeks after the purchase they had to overnight us paperwork to recomplete because they made a mistake. We went to schedule our first maintenance on the truck only to find out the package had been canceled by the dealership!!! They of course didn't tell us that. So, where did our $1500 go?? After 3 weeks (maybe longer) of back and forth run around, they finally got it fixed. I speak to NOMAD (this is who the package is through) today 8/24/26 only to find out this $1500 package only covers 6 oil changes and 6 tire rotations in 3 years! What kind of gimmick is this??? Luckily, nomad sent me paperwork to cancel this crappy plan. Be careful on the paperwork side of things if going here, and make sure everything is disclosed about the vehicle, before you get there. Ex: crappy paint job, the bed of the truck was not bolted down all the way, windshield had a rock chip the size of a half dollar. Lucky for me, i spoke to the previous owner of the truck. I was able to find out information on the truck that I needed. I was also able to get his information because the dealership did not reset the android radio as they should have before selling it.

Very disappointed with this dealership I honestly have a lot more I could say about this whole situation, but I don’t even have the time or energy to explain everything that has happened. I bought this truck expecting to have a reliable vehicle, and only about 3 months later, the engine went bad. At this point, I’m stuck dealing with a truck that I believe is essentially a total loss, and I’m still making payments on it. What makes it even worse is the way this dealership has handled the situation. I’m not even asking them to ... Read More

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Google - Aug 20, 2026

Very disappointed with this dealership I honestly have a lot more I could say about this whole situation, but I don’t even have the time or energy to explain everything that has happened. I bought this truck expecting to have a reliable vehicle, and only about 3 months later, the engine went bad. At this point, I’m stuck dealing with a truck that I believe is essentially a total loss, and I’m still making payments on it. What makes it even worse is the way this dealership has handled the situation. I’m not even asking them to magically fix everything—I just wanted a little help, communication, or even a simple text back. Instead, I’ve basically been ignored. The truck also had a tailgate issue when I bought it. I was promised they would take care of it, but that process took around 2 weeks because they kept trying to give the truck back to me before the problem was actually fixed. I eventually had to leave a bad review before I finally got a phone call from them. They asked me to take the review down and promised they would have the Ford dealership look at the issue. I gave them the benefit of the doubt and tried to work with them, but now that the engine has gone bad, it feels like they have completely washed their hands of me. I understand that used vehicles can have problems, but how a dealership treats a customer when something goes wrong says a lot more than how they treat you when they’re trying to make a sale. I spent a lot of money on this truck and trusted them when I bought it. Having the engine fail only a few months later and then struggling just to get a response from them has been extremely frustrating. I would seriously think twice before buying a vehicle from this dealership. My experience has been nothing but problems, broken promises, and a lack of communication. I expected better, and I definitely would not recommend this place based on how they have handled my situation.

Bought my car less than two weeks ago and I think a cv axle is going out on it, now their “3,000 mile warranty” only covers engine and transmission failure, I’m going to the beach on Wednesday, the manufacture warranty is going to cover the parts and labor and whole 9, but I got to get a rental car and asked the car dealership to cover it and the answer is no, just a fair warning ⚠️ ‼️ when you buy a car from them that’s it they can car less if it breaks down or anything is wrong, I called several ... Read More

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Google - Aug 17, 2026

Bought my car less than two weeks ago and I think a cv axle is going out on it, now their “3,000 mile warranty” only covers engine and transmission failure, I’m going to the beach on Wednesday, the manufacture warranty is going to cover the parts and labor and whole 9, but I got to get a rental car and asked the car dealership to cover it and the answer is no, just a fair warning ⚠️ ‼️ when you buy a car from them that’s it they can car less if it breaks down or anything is wrong, I called several times and talk to several people regarding the matter and which of course like their cars they were also worthless, shady dealership just cares about volume and how many cars they can push through for the week, I do not recommend this dealership what so ever, just be sure to check over the car and vehicle your looking at, not the first time I’ve herd of this issue after talking with local people that live near that area!

Know of someone 3 or 4 months ago, bought a vehicle with a bad water pump, which likely caused a cracked head. Now having a run around with the dealer and Gateway Garage, garage that thought Epoxy would fix a cracked head (yes they really did). Crazy be extremely careful and over cautious when buying a vehicle and what shops the dealer uses.

I bought my vehicle from here May 15th 2026. I'd say for my first time buying a vehicle from a big dealership it was a below average experience. Before I purchased the car I asked them to get the recall issue fixed and it was ignored. I did sign and buy the car "as is" since I was needing a vehicle quickly. The BIG reason as to only two stars is that when I was presented the car and test drove the car twice it was always unlocked. I never thought to lock the car and unlock it. ... Read More

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Google - Aug 6, 2026

I bought my vehicle from here May 15th 2026. I'd say for my first time buying a vehicle from a big dealership it was a below average experience. Before I purchased the car I asked them to get the recall issue fixed and it was ignored. I did sign and buy the car "as is" since I was needing a vehicle quickly. The BIG reason as to only two stars is that when I was presented the car and test drove the car twice it was always unlocked. I never thought to lock the car and unlock it. Turns out for this particular Toyota Corolla you need a key fob with the buttons. Otherwise every time you go to stick the key in the door to unlock the car the alarm sounds until you crank the ignition. I was fine with only having a manual key. I was not fine with the alarm sounding every time I have to unlock my vehicle. The salesman absolutely had to know about this in my own opinion and decided just not to mention it. I messaged him the day I received the car and he said that's too bad and to come in next Monday and we'll get you a key fob made. I told him I didn't want to wait a week. I asked if they would cover half the price of the key being made and he assured me they would get me a key fob. The following Monday was memorial day so they were closed. I never heard back from the salesman and never pressed the issue any further. Two days after I received the car I got a key made for $300 myself and never heard anything back from the salesman. I do not want the money for the key now. I just remembered that I should leave a review since I was being reminded in my emails. Two stars only because I'm satisfied with my vehicle.

Well I'll start off talked to them for about 2 days drove from Asheville to hickory to buy the truck I was looking at got there and they had changed wheels put crappy ones on and took running boards off of it to I guess someone has a nice looking truck now but made that truck look like crap they was asking 37500 for it with rust and everything so tell them to send pictures before going there because someone may want something off vehicle before you get there

I find it disappointing or even bordering on unethical the policy of the Hickory Used Car Superstore dealership (associated with Everitt) on deposits placed to hold a car with intention to buy. About a month ago my friend made an offer on a 2020 Subaru that had already been on the lot for a month. An amount was agreed upon, dependent on the trade-in offer for her car. To hold the car, they requested and she provided a $100 deposit. One day later, she presented her car for assessment/offer. A deal was struck, including her trade in. The finance department tried ... Read More

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DealerRater - Jul 8, 2026

I find it disappointing or even bordering on unethical the policy of the Hickory Used Car Superstore dealership (associated with Everitt) on deposits placed to hold a car with intention to buy. About a month ago my friend made an offer on a 2020 Subaru that had already been on the lot for a month. An amount was agreed upon, dependent on the trade-in offer for her car. To hold the car, they requested and she provided a $100 deposit. One day later, she presented her car for assessment/offer. A deal was struck, including her trade in. The finance department tried but failed to obtain financing for her- this was the same day she brought in her trade, and 1 day after placing the deposit. The only reason she did not buy the car was failure to obtain financing. Yet in-spite of this reason and the brevity of the hold, this dealership chose to keep her deposit. They have every right to do so, and I have every right to warn potential customers what kind of management you will be dealing with. That car remains for sale on their lot today. I can't help but wonder how many offers on the car they received but had to turn down during the 24 hours that they held the car. Likely zero. Had she obtained financing but then backed out, that would be a different thing. Our sales rep Nick was fantastic to deal with and has no ability to change this seedy policy. One star given due to our sales rep, and one star for the efforts of the finance department. Zero stars for management and for common sense. There are plenty of alternatives for finding a used car- I recommend taking them.

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They talk real good over the phone just for you to get there and require a whole lot more from the average buyer then what is advertised don’t trust the hype 😑🙄

Scammers! They will sell you a vehicle and call you back a month to a few months later and tell you the original deal is no good and up the price. This is HIGHLY illegal! Once you sign a contract that was agreed upon by both parties they can’t just take your car away on a whim. If they call you and try to pull this lawyer up!

Over $3,000 in repairs to get a jeep right we bought from them. Constant issues. Contacted them many times. They did actually pay for a partial repair that was so serious it could of killed me and my daughter. But the list of issues was a mile long. All bandaid together so looked right at time of sale. But all showed true colors as a couple months went by. Now they did offer to trade in the vehicle. Not what we wanted and expressed that. But 3 grand in repairs. All stuff that should have been maintained and serviced before the sale. ... Read More

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Google - Jun 11, 2026

Over $3,000 in repairs to get a jeep right we bought from them. Constant issues. Contacted them many times. They did actually pay for a partial repair that was so serious it could of killed me and my daughter. But the list of issues was a mile long. All bandaid together so looked right at time of sale. But all showed true colors as a couple months went by. Now they did offer to trade in the vehicle. Not what we wanted and expressed that. But 3 grand in repairs. All stuff that should have been maintained and serviced before the sale. Im beyond disappointment. Made me sick seeing this vehicle parked for so long. And gave the run around every time I called. Classic let me tell ya. And when I did finial get Rich on the phone it was always. Let me call you right back Lol good thing I never held my breathe waiting on that phone call Rich. Bottom line it is what it is when you buy a used car. Just as much my fault as it is theirs. I leave my review for one reason. The horrible attitude of customer service when a problem comes up. Call you right back lmao okay buddy okay. And the company knows how many times I called. Early on. Would of loved to actually speak to the owner. But that was never gonna happen.

Our salesman, Ethan, was phenomenal. He got us in a beautiful used truck that we absolutely love. He made the buying experience very personal, pleasant, and efficient. It was the least amount of time I’ve ever spent in a car dealer and the best experience I have had. It was more like buying a car from a friend than a car salesman. We will definitely do business with him and Hickory Used Car Superstore again!

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All this place did was waste my time and put 6 hard inquiries on my credit.

Literally just bought a 2014 subaru impreza wrx from them a week. In that week the clutch is gone, and to replace it is 1500+. I should add I've driven nothing but manual cars my whole life from two mustangs, a veloster, and a Jeep a clutch doesn't just die like that in a week. Do not buy a car from them.

Darren is the absolute best salesman I have ever had the pleasure of dealing with. As for the used car super store in Hickory NC. You can not go wrong buying as car or truck from them. Highly recommend So back when I purchased the vehicles from the used car super store I was very happy and pleased with both the service we received and the product. The issue is when I purchased the 2018 jeep compass I noticed the hard key was not cut and I was promised that it would be taken care of. Here it is 2.5 months later ... Read More

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Google - Mar 5, 2026

Darren is the absolute best salesman I have ever had the pleasure of dealing with. As for the used car super store in Hickory NC. You can not go wrong buying as car or truck from them. Highly recommend So back when I purchased the vehicles from the used car super store I was very happy and pleased with both the service we received and the product. The issue is when I purchased the 2018 jeep compass I noticed the hard key was not cut and I was promised that it would be taken care of. Here it is 2.5 months later and all I have received is the run around and still have no hard key. I will now have to go to the dodge dealer to have a whole new key and fob made because what I was given is a cheap aftermarket fob with no cut key. This will cost me an additional $400-$500 . So that is why I will be dropping from 5 stars to 1 star. I guess they will promise the world just to get you to sign the papers than say the hell with you. Recommendations are null and void.

Edit: I received a call and they tried to have me take this down for $150. Come on lol I came up here to sell my Nissan Juke as I received an above market value offer on it and had been looking to sell. I had the title in hand, JJ looked at it, we talked, I left with a bill of sale and he had a car. I was fine with them mailing a check as obviously I wouldn't have a car to come back and get it. I get a call that afternoon that the engine light came ... Read More

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Google - Feb 26, 2026

Edit: I received a call and they tried to have me take this down for $150. Come on lol I came up here to sell my Nissan Juke as I received an above market value offer on it and had been looking to sell. I had the title in hand, JJ looked at it, we talked, I left with a bill of sale and he had a car. I was fine with them mailing a check as obviously I wouldn't have a car to come back and get it. I get a call that afternoon that the engine light came on and their mechanics were looking the car over to 'determine if they would go through with purchasing the car'. When I balked about that, JJ told me to hang tight. I called back, spoke to Rich. He accused me of deleting the engine light and that their mechanics would find out the last time that code popped up (which was three years ago for ignition coils I had changed). He became very emotional and angry and said he legally did NOT have to pay me our agreed amount and that the bill of sale was 'just a piece of paper' and didn't mean anything. I called back the next day after waiting until 1pm and spoke to Andrew after an hour on hold and calling him back about three separate times. He initially said he didn't know anything about the situation but finally answered and said I could come pick up my check, which I promptly arranged transportation for. The only polite thing I have to say is that the ladies at the front desk were very kind constantly transferring me

I would NEVER do business with this place. Applied for a truck and they said I was approved, even went as far as putting money down, only to hear that the truck has problems and they can't sell it. They didn't even want to work with me on another truck, almost like it was a hassle for them. The salesman I dealt with was rude to Holly and that was the final straw. I got my money back and left..

Please, please do your research before! I bought my car about a month ago and the buying process was great, my salesperson was great. There were no lights on in the car when I test drove it and all the paperwork said it was checked and good to go which wasn’t the case. As soon as I drove it off the lot I had a tire pressure light come on went to someone they recommended and even set up for me and they didn’t fix it so that light has stayed on. I ended up having to replace ... Read More

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Google - Feb 13, 2026

Please, please do your research before! I bought my car about a month ago and the buying process was great, my salesperson was great. There were no lights on in the car when I test drove it and all the paperwork said it was checked and good to go which wasn’t the case. As soon as I drove it off the lot I had a tire pressure light come on went to someone they recommended and even set up for me and they didn’t fix it so that light has stayed on. I ended up having to replace the starter not even a few days of having it and now my check engine light is on and am having issues with that. Definitely should not be having this many issues only a month of having the car. Please do your research, check everything before you buy with them.

Too many salesmen at door real intimidating.was not a comfortable experience.

After I deleted my original review (because a manager called and promised to help), I was ghosted again. What makes this unbelievable is that the Jeep is now listed at the exact price the original salesperson told me was the absolute lowest they could go — and I was still interested at that price. Instead of simply following up with me, they dropped the price publicly while completely ignoring me. So let me recap: • They negotiated with me • Told me $32k wasn’t possible • Promised to get back to me • Ghosted me • Only called after my review • I removed the review ... Read More

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Google - Feb 6, 2026

After I deleted my original review (because a manager called and promised to help), I was ghosted again. What makes this unbelievable is that the Jeep is now listed at the exact price the original salesperson told me was the absolute lowest they could go — and I was still interested at that price. Instead of simply following up with me, they dropped the price publicly while completely ignoring me. So let me recap: • They negotiated with me • Told me $32k wasn’t possible • Promised to get back to me • Ghosted me • Only called after my review • I removed the review in good faith • Then they ghosted again • And dropped the price anyway I was ready to buy. This feels dishonest and manipulative. Once the review pressure was gone, so was their communication. And now it appears the vehicle has been sold! Buyer beware when dealing with Hickory Used Car Superstore.

Lost of trust

After leaving the review below on Google, I was contacted by the dealership and asked what could be done to remove my bad review. I was offered no solutions and have not received a response from anyone despite their comment telling me to let them know if there was anything the can do to help. When I called back to talk about what could be done, I was told that they couldn’t negotiate or discuss anything with me but would forward it to the manager. Here we are over a week later with no response. Apparently, they call anyone ... Read More

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DealerRater - Jan 21, 2026

After leaving the review below on Google, I was contacted by the dealership and asked what could be done to remove my bad review. I was offered no solutions and have not received a response from anyone despite their comment telling me to let them know if there was anything the can do to help. When I called back to talk about what could be done, I was told that they couldn’t negotiate or discuss anything with me but would forward it to the manager. Here we are over a week later with no response. Apparently, they call anyone who leaves a bad review and ask them to remove it. Do not buy from here. I was sold a van than in April that shut off at a light the day I drove it off the lot. I brought it back and got the run around about getting it fixed. They didn’t tell the mechanic about the car shutting off, just that the engine shuddered. They fixed the engine mounts and planned to give it back until I called the mechanic who told me the dealer Andrew did not tell them about the engine shutting off. I was told they replaced the torque converter but they had no paperwork to give me because they used a “certified used” part. The lock on the passenger side sliding door does not lock. The radiator had to be replaced and the reservoir was full of gunk because there was stop leak in it. I just had the torque converter replaced and most of the transmission rebuilt. Now the car is shutting off at lights again. Horrible dealer that will sell a piece of junk to a young family for as much as they can squeeze out of you.

Read at DealerRater

Edit to add: After leaving the review below, I was contacted by the dealership and asked what could be done to remove my bad review. I was offered no solutions and have not received a response from anyone despite their comment telling me to let them know if there was anything the can do to help. When I called back to talk about what could be done, I was told that they couldn’t negotiate or discuss anything with me but would forward it to the manager. Here we are over a week later with no response. Apparently, they call ... Read More

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Google - Jan 3, 2026

Edit to add: After leaving the review below, I was contacted by the dealership and asked what could be done to remove my bad review. I was offered no solutions and have not received a response from anyone despite their comment telling me to let them know if there was anything the can do to help. When I called back to talk about what could be done, I was told that they couldn’t negotiate or discuss anything with me but would forward it to the manager. Here we are over a week later with no response. Apparently, they call anyone who leaves a bad review and ask them to remove it. Do not buy from here. I was sold a van than in April that shut off at a light the day I drove it off the lot. I brought it back and got the run around about getting it fixed. They didn’t tell the mechanic about the car shutting off, just that the engine shuddered. They fixed the engine mounts and planned to give it back until I called the mechanic who told me the dealer Andrew did not tell them about the engine shutting off. I was told they replaced the torque converter but they had no paperwork to give me because they used a “certified used” part. The lock on the passenger side sliding door does not lock. The radiator had to be replaced and the reservoir was full of gunk because there was stop leak in it. I just had the torque converter replaced and most of the transmission rebuilt. Now the car is shutting off at lights again. Horrible dealer that will sell a piece of junk to a young family for as much as they can squeeze out of you.

We bought a truck from hickory superstore, back in april sol us a policy for an advanced care.Protective plan told us it covered everything.Now we're trying to get our heater core replaced, and they refuse to pay for it.Do not buy nothing from them.And if you do, you better go through it yourself with a fine tooth comb?Because they're selling junk

August 2025 review. I initially took this review down because they reached out asking me to. We bought a used 2019 SUV on a Saturday morning and noticed Saturday night the headlights were burned out. We traded in a truck with a dash cam and they assured we would be able to get it back. We didn’t. By Monday they weren’t willing to fix the bulbs or able to find the dash cam. They reached out (after leaving a review) saying they would send $100 for the dash cam they “lost” if I would take the review down. I did and ... Read More

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Google - Dec 5, 2025

August 2025 review. I initially took this review down because they reached out asking me to. We bought a used 2019 SUV on a Saturday morning and noticed Saturday night the headlights were burned out. We traded in a truck with a dash cam and they assured we would be able to get it back. We didn’t. By Monday they weren’t willing to fix the bulbs or able to find the dash cam. They reached out (after leaving a review) saying they would send $100 for the dash cam they “lost” if I would take the review down. I did and they never held their end of the deal so I’m trying to prevent anyone else from having a bad experience as we did

What started out was a pretty good experience has become really sour now. I was promised a grill and they sent the wrong piece out to replace the one only used car I bought. Then after calling several times to two sales manager and the salesman they promised calls back and nothing happens. They sold me a car that had an uncut key. They still haven't replaced my bumper. I've called three times and no one's called me back yet over 2 weeks. The car also reports that it has not been serviced in almost 10,000 miles and over ... Read More

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Google - Dec 2, 2025

What started out was a pretty good experience has become really sour now. I was promised a grill and they sent the wrong piece out to replace the one only used car I bought. Then after calling several times to two sales manager and the salesman they promised calls back and nothing happens. They sold me a car that had an uncut key. They still haven't replaced my bumper. I've called three times and no one's called me back yet over 2 weeks. The car also reports that it has not been serviced in almost 10,000 miles and over a year. I can't get anyone to answer any of my questions after several calls with promises to call back. This is not a professional way to do business and at this point I would not recommend them to anyone.

Selling complete crap cars to numerous people. Will claim they’ll fix it but eventually stop answering calls. 0/10 and would not recommend going here to anyone!

I purchased my vehicle (2019 Toyota 4 runner) from Hickory Used Auto Superstore in February 2025, we found the vehicle and decided on a price. I had already had my own financing preapproved before going to the dealership. We had agreed on a purchase price that included their fees as well as both tags and taxes on the full disclosure/purchase contract. We paid all of the fees including tags and taxes for vehicle I purchased. When I bought the vehicle they sent me a temporary tag with an expiration date of April 2025 so I thought I was okay through April of 2025 and ... Read More

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Google - Oct 6, 2025

I purchased my vehicle (2019 Toyota 4 runner) from Hickory Used Auto Superstore in February 2025, we found the vehicle and decided on a price. I had already had my own financing preapproved before going to the dealership. We had agreed on a purchase price that included their fees as well as both tags and taxes on the full disclosure/purchase contract. We paid all of the fees including tags and taxes for vehicle I purchased. When I bought the vehicle they sent me a temporary tag with an expiration date of April 2025 so I thought I was okay through April of 2025 and they only paid 3 months of it. I then received a bill from the Forsyth county DMV charging me for my tag and taxes that dated back to February of 2025! Which means that the money we paid for tags and taxes for the year was never applied and they did not hold up the contract/bill of sale showing that we paid for a WHOLE YEAR for our taxes on the vehicle per our loan agreement. This means they pocketed the money as their "commission". When I bought the vehicle there were items that needed to be fixed in writing on the WE OWE contract that was signed by me and the dealership for the items that needed to be corrected on the vehicle when I bought it which included fixing the front struts and coils on both sides on the front of the vehicle, the parking break, the front fender, fender well, fender well trim and an all-wheel alignment. I took the 4runner back to them to have the items fixed, they sent it to a place called Redemption Diesel Performance and repairs. When I bought the 4 runner it had Bilstein struts on the front and back, when they were replaced, this should have been replaced with the same type of struts They put factory struts and coils back on the front and “fixed” the parking brake. I got the vehicle back and it was sitting 3 ½ inches shorter in the front where they did not replace the struts with the Bilstein’s which created the lift effect that we originally bought it with. The parking brake did not work at all. I called the dealership and let them know so they sent someone out and picked it up to fix the parking brake issue and the fender where you can clearly see that it is too tight together and is not aligned with the passenger side (the gaps do not line up). The fender well trim was fixed by not replacing the trim, they glued it back on to the body. They did fix the piece under the fender well that was pulling apart by bolting it back together. I called Redemption diesel and let them know that the struts they put on the front did not match the back (the Bilstein’s that were originally on the 4runner price at around $1500 or more this does not include installation) they clearly saw that it did not match up and put “3” lift blocks” on it instead since they had given the Bilstein’s away that were originally on the vehicle. At this point I contacted the GM by phone, and email and I was never given a return call or any kind of contact with to let her know the whole ordeal. Hickory brought my 4 runner back and I was still not happy, the fender was not fixed and the parking break still did not work. I was fed up and told them to bring it back to me. I got it back and the parking break was yet again NOT fixed. This went on 3-4 times I finally just told them to bring it back because they clearly were not doing the job correctly. I got my 4runner back and the parking break yet again DID NOT work! I ended up taking it to a local shop that I work with and low and behold they were able to diagnose the issue and fix the parking brake at my expense. I also took it to have it aligned and when I did the 4 runner had not been aligned so I paid for that as well out of my pocket! I contacted the GM multiply times with no response. This is poor customer service on their end! Please double check, triple check your paperwork if you do!

My initial experience was absolutely positive dealing with Mike Tice as a salesperson for a used truck after opening my business. Small tinge of disappointment a week later when Dustin the finance manager called and semi-apologetically explained that the bank doing the financing came back and said they would be unable to do the financing since the truck was unfitted with an aftermarket truck bed (typical for one ton work trucks). This issue was quickly resolved after they found another bank to finance it although it required me needing to re-sign all paperwork already signed the day of purchase. Fast ... Read More

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Google - Oct 6, 2025

My initial experience was absolutely positive dealing with Mike Tice as a salesperson for a used truck after opening my business. Small tinge of disappointment a week later when Dustin the finance manager called and semi-apologetically explained that the bank doing the financing came back and said they would be unable to do the financing since the truck was unfitted with an aftermarket truck bed (typical for one ton work trucks). This issue was quickly resolved after they found another bank to finance it although it required me needing to re-sign all paperwork already signed the day of purchase. Fast forward a year and my repair shop doing significant engine repairs called and stated that the warranty company , Protective was now stating that although they had initially approved repairs covered by the warranty sold to me by Dustin at the time of sale, they are now stating that they are not able to cover it. Long story short - Hickory Used Car Sales sold me a warranty that did not cover the specific vehicle purchased. Repeated phone calls later and a visit to their location in person and a complete lack of responsiveness from James or any staff in the building today on my visit have prompted me to leave them with this 1 star review. This company does not stand behind what they sell as this warranty should never have been sold to me as a business owner purchasing a vehicle that is not covered. My experience with them unfortunately has been disappointing leaving me with no resolution other than legal recourse.

I bought a truck from these guys. Well when I went to get inspected it failed because of tint being to dark. When I went to the lot they told me as is but told me to go get it took care at their garage. I waited there an hour for the guy to tell me he didn’t have time ($150 later I got the tint removed out my own pocket). Fast forward 2 years later and right at 20,000 miles later I’ve had to put 3 turbos in it and now it’s in the shop again for lifters and lower ... Read More

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Google - Sep 25, 2025

I bought a truck from these guys. Well when I went to get inspected it failed because of tint being to dark. When I went to the lot they told me as is but told me to go get it took care at their garage. I waited there an hour for the guy to tell me he didn’t have time ($150 later I got the tint removed out my own pocket). Fast forward 2 years later and right at 20,000 miles later I’ve had to put 3 turbos in it and now it’s in the shop again for lifters and lower cams knocking. Mechanic tells me there’s no way after only 20,000 miles I put on the truck that it should need a new engine (only has a total of 141,000). I was told more than likely the dealership knew of this issue and sold it as that.. Ran into the salesman a year ago he had since left and said the whole place is crooked as a $2 bill…

Sorry Services, Did not do anything to correct issues with CADILLAC ! PURCHASED 2024 / Dec used Certification, Jan 2025 issues EVERETT CADILLAC LOOKS AT, DID NOT FIX SHIT. CAR UNDER WARRANTY!

We have got 3 cars from here within 3 months an they have all been crap, they refuse to trade in two of them an it just so happens that the only one that had a warrenty was the only one they would take back...all they do is blame they buyer for thier trash cars

No stars. Worse experience of my life!!!! I have had this Jeep compass not even a year and I have had it fixed myself!!! and paid out of pocket the past 3 months. Now that it is in the shop again!!! Sales recommended me to take it too ..it hasn’t even been looked at. No one has a clue what is going on with the car till this day. So I’m just without transportation. Called the shop it’s at and they just have my car randomly sitting there and no one has even checked on it.. before wanting ... Read More

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Google - Aug 18, 2025

No stars. Worse experience of my life!!!! I have had this Jeep compass not even a year and I have had it fixed myself!!! and paid out of pocket the past 3 months. Now that it is in the shop again!!! Sales recommended me to take it too ..it hasn’t even been looked at. No one has a clue what is going on with the car till this day. So I’m just without transportation. Called the shop it’s at and they just have my car randomly sitting there and no one has even checked on it.. before wanting to trade me out of it.. I can’t even get answers on what is wrong with my car.. it’s already a used car dealership understandable…I have. called up there multiple times, the gm is never available.. had man looked into my account and stated welp, I can’t fix cars so you will have to wait. After I told them I had kids and being a single mother.. this place is terrible.. it may be an easy fix bc it won’t start and I’ve replaced batteries and starter.. but it’s not there problem I see.. so now I guess I have no choice but to keep waiting

Our 2017 BMW 530XI is beautiful. Just needed a few repairs. Now the computer updates are past due. Replaced thermostat, water pump, and coolant hose. So let’s see. $8k in repairs. Yea I thought the BMW was a bargain. The 2015 Jeep Wrangler has problems and I think they knew that. The previous owner installed Auto Zone coils. Thank God I found a mechanic to replace the coils, do the tune up, replace 2 ground wires, replace thermostat, replace cam shafts, and clean out the oil filter. I was stranded in TN but AAA helped me get back to NC. BEWARE of ... Read More

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Google - Aug 6, 2025

Our 2017 BMW 530XI is beautiful. Just needed a few repairs. Now the computer updates are past due. Replaced thermostat, water pump, and coolant hose. So let’s see. $8k in repairs. Yea I thought the BMW was a bargain. The 2015 Jeep Wrangler has problems and I think they knew that. The previous owner installed Auto Zone coils. Thank God I found a mechanic to replace the coils, do the tune up, replace 2 ground wires, replace thermostat, replace cam shafts, and clean out the oil filter. I was stranded in TN but AAA helped me get back to NC. BEWARE of used cars without warranty. I don’t care about the free oil changes with Everett Chevy.

Was sold a truck that came with about $7,000 worth of repairs within the first 2 weeks of owning it. Was also sold a warranty that I have invested $1,500 in from them that didn’t cover a single dollar of the repairs and the dealership has done nothing to help or make it right.

My son bought a low mileage Lexus with a Carfax that said minor damage. He wanted to buy himself without involving me as he is 24 years old, fine. I saw this car and rode in it and front right tire seemed out of balance at certain speed. So he took it to a reputable garage to get the tire checked out and the mechanic said it had been in a major accident, so I told him to take to reputable body shop to be looked at and he said the same thing that it had so many things bad it ... Read More

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Google - Aug 1, 2025

My son bought a low mileage Lexus with a Carfax that said minor damage. He wanted to buy himself without involving me as he is 24 years old, fine. I saw this car and rode in it and front right tire seemed out of balance at certain speed. So he took it to a reputable garage to get the tire checked out and the mechanic said it had been in a major accident, so I told him to take to reputable body shop to be looked at and he said the same thing that it had so many things bad it would take two hours to kist it all and it would cost 15 to 20 thousand to fix it. Almost as much as he paid for car. I almost vomited with this news. So I went with him back to Everett Superstore and confronted them. The salesman seemed genuine and brought out a body guy to look and he named off 10 things basically the whole front end and several other things and said they would fix for nothing which is commendable. I asked about the suspension and he said he was the body guy a suspension guy would have to look at that part of problem. I stopped him right there knowing that the frame was probably warped as the first guy my son took to said it needed major suspension parts including axles at 82k miles. So we decided to trade it back in for a different car that we had checked out thoroughly before he signed anything. The front windshield was cracked and I made sure it was on we owe so it would be fixed free of charge. It was promised to be fixed a few days later. He has called and called and 3 weeks later it still hasn't been fixed as he is told they haven't got hold of window guy yet. Safelight is less than 2 miles away and it could have been replaced the next day. I guess we will have to hire a lawyer. The bright side is that he is out of the original Lexus junk. The question I kept asking the Superstore was why would you set a car like this on your lot when your body guy comes right out and names thousands of dollars of work done that needs to be done unless your trying to shit someone. CRICKETS TO THAT QUESTION! I truly hope his windshield gets fixed without a lawyer getting involved and he gets the spare key they said they have but I have my doubts. Don't trust the Carfax and don't buy ANYTHING here unless you have it thoroughly checked our first as with any used car dealer. Paying someone reputable to look at it could save you thousands. Lot of cars on this lot r from up north so look underneath as the salt and brine eat metal. UPDATE## The appt was made to get windshield replaced right after this review was read by dealership and fixed. The spare key was also given. THE LEXUS JUNK IS SITTING ON THEIR LOT FOR SALE AND HASN'T BEEN TOUCHED. IBUYER BEWARE! MY SON WAS CONTACTED BY DEALERSHIP AND ASKED TO TALK TO ME ABOUT TAKING THIS REVIEW DOWN. I ALMOST DID BUT I DON'T WANT SOMEONE ELSE TO GET THIS CAR.

I talked to a SP online about a truck located at the dealership in Morganton, I was told they would bring the truck to hickory, set up an appointment and i have a sales agreement signed by the sales manager. I arrive for my scheduled appointment only to find the truck is still in Morganton ? SP shows me a different truck but its in the detail shop he will contact me on Monday, that didn't happen, tuesday rolls around i text the SP no response, i call SP, truck is still in the detail shop it will be ready ... Read More

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Google - Jun 18, 2025

I talked to a SP online about a truck located at the dealership in Morganton, I was told they would bring the truck to hickory, set up an appointment and i have a sales agreement signed by the sales manager. I arrive for my scheduled appointment only to find the truck is still in Morganton ? SP shows me a different truck but its in the detail shop he will contact me on Monday, that didn't happen, tuesday rolls around i text the SP no response, i call SP, truck is still in the detail shop it will be ready tomorrow. Next day get a text truck is no longer available, look online and the truck is now 1k higher in price but still showing available ?? Long story short, I have no truck, of course my credit is dinged not once but 3 times ? Down to the Ford place i go !! If you want to get no where and no vehicle this is the place !!

***BUYERS BEWARE*** We bought our car from them in mid April 2025. It was a 2020 Dodge Durango GT. We got there at closing and did the process very quickly. The car was nice clean and the tires were extra shiny with tire shine. Come second week of May, my husband was looking around the car really good because on the way to the beach, the weather stripping flew off. He noticed that all FOUR tires were extremely dry rotted and that the dealership had used car shine to cover that up when they sold it. I have reached out on multiple ... Read More

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Google - Jun 6, 2025

***BUYERS BEWARE*** We bought our car from them in mid April 2025. It was a 2020 Dodge Durango GT. We got there at closing and did the process very quickly. The car was nice clean and the tires were extra shiny with tire shine. Come second week of May, my husband was looking around the car really good because on the way to the beach, the weather stripping flew off. He noticed that all FOUR tires were extremely dry rotted and that the dealership had used car shine to cover that up when they sold it. I have reached out on multiple occasions over the span of a month now and have been ghosted multiple times. Finally got a message back today after calling several times saying that there was nothing they were gonna do to help. This same exact thing happened to my brother in law who bought a car a few weeks before us and they used tire shine to cover up the dry rot on his vehicle too. This is a very shady business and I would definitely steer clear of her.

Car smelled like weed and found out later they couldn’t even switch out the air filters. Looked like it hasn’t been changed in years. EDIT: Went to a car shop and lots of parts were put in the incorrect way. The air filter was extremely disgusting. The shield was tied up when zip ties.

Do not buy from this place! Thought my experience was so amazing in the beginning & left a great review but I take it back, bc I see why they’re so nice! They jip you. First they told me they were going to give me 2500$ on my car to trade in, accepted it then the end paperwork shows they “traded” it for 6k which isn’t right. Then, months after I bought my car I realized I can’t unlock my car from the outside with my key when my car was on & running locked… to find out ... Read More

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Google - Jun 3, 2025

Do not buy from this place! Thought my experience was so amazing in the beginning & left a great review but I take it back, bc I see why they’re so nice! They jip you. First they told me they were going to give me 2500$ on my car to trade in, accepted it then the end paperwork shows they “traded” it for 6k which isn’t right. Then, months after I bought my car I realized I can’t unlock my car from the outside with my key when my car was on & running locked… to find out my key wasn’t even cut out! Yes, they sold me a 30k car with a key that’s not even cut & can’t be used except for the remote! I’ve emailed multiple times, even called the manager which they were supposed to call me back & never did! So not only did they screw me financially, they also sold me a car with a key I can’t even use! Not even in the door or glove compartment. Do NOT recommend buying from these people.

Where to start? Hmm. My salesman Nick was wonderful, however once the deal was done I got in the car, drove out of the parking lot and realized the transmission wasn't acting right! Take the car to AutoZone and they said the transmission was out. Well, they gave me a loaner and I had it a week and they needed it to sell! They gave me another one and it stranded me on the side of 321. He brought another one to me and it skipped. Well, got my car back that I purchased, they did not change the transmission ... Read More

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Google - May 30, 2025

Where to start? Hmm. My salesman Nick was wonderful, however once the deal was done I got in the car, drove out of the parking lot and realized the transmission wasn't acting right! Take the car to AutoZone and they said the transmission was out. Well, they gave me a loaner and I had it a week and they needed it to sell! They gave me another one and it stranded me on the side of 321. He brought another one to me and it skipped. Well, got my car back that I purchased, they did not change the transmission but did something with the linkage and the neutral safety switch. Well, the dang thing has a major oil leak! I bought it as is, so now I'm screwed!