Customer Testimonials

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Google Aug 14, 2026

Highly highly highly recommend! Go see my man carguyjordie and he will get you what you need without a hassle! Whole process was smooth! Great people all around

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Google Aug 13, 2026

I recently purchased from this dealership. While I am incredibly happy with the vehicle itself, the initial buying process was a bit of a rollercoaster. The early stages felt like a textbook high-pressure dealership experience, relying heavily on traditional sales tactics and bouncing from sales person to sales person that made things more stressful than they needed to be. However, the entire momentum changed once I began working with Eathan Jarrell. Eathan stepped in, cut through the noise, and completely saved the sale. He was professional, understanding, and respectful of my boundaries. If you visit this location, skip the usual ... Read More

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Google Aug 13, 2026

Colton was great to work with while we were looking for our sons next vehicle.

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Google Aug 13, 2026

It was a great experience dealing with them. Will K is a great salesman and will do business with them again.

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Google Aug 12, 2026

Definitely recommend this place. It took me and my husband so long to get approved for a car at multiple dealerships but the moment we come here and try we get approved. Gotta love this place and definitely gonna come back!

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Google Aug 12, 2026

Great place and great people I loved the experience me and my wife will definitely be coming back

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Google Aug 12, 2026

If you're looking for the ABSOLUTE BEST in customer service, integrity, and professional service, you MUST see EATHEN JARRELL at Hickory Used Car Superstore. I've been in business for 50 years, and I was entirely impressed with this young man's professional demeanor, customer service, and follow through! THANK YOU, EATHEN!

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Google Aug 12, 2026

Run don’t walk to Hickory Used Car Superstore! That was absolutely the fastest and easiest car buying experience I’ve ever had! Alberto and the finance team are amazing! If you want a quality car, truck or suv go see them!

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Google Aug 11, 2026

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Google Aug 10, 2026

My wife, Allie, and I flew to Charlotte and proceeded to Hickory Used Car Superstore to pick up a beautiful 2021 Ford Mustang. She had negotiated a fair price with Neil, stress free, and fully transparent, over the phone. When arriving at the store we were greeted by Neil Bruno, and 4-5 other sales people who offered us refreshment and ushered us inside where there was much activity. As the husband waiting I talked to 2 others who were in the process of buying automobiles, each who were actually enjoying the experience. After being introduced by Neil to Rich, the paperwork man, ... Read More

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Google Aug 9, 2026

It was a great experience from Start to finish. All of my questions were answered and I was more than pleased Nick do a great job!

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Google Aug 8, 2026

Jim Sexton was so honest and real. I got a car I love with no BS. Mike was also very nice and real! I knew what i wanted and they made it happen. Very happy with my Mazda❤️

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Google Aug 8, 2026

Alberto did a great job made the buying experience quick and painless very professional well recommend

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Google Aug 8, 2026

Bought my RCSB here and absolutely love it!!!

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Google Aug 8, 2026

Our time at the dealership was efficient and pleasant. Eathan is professional and knowledgeable. We will be back to buy from him again.

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Google Aug 7, 2026

Very easy and pleasant experience. Our Sales Consultant was Eric Meyers fast and easy . Love my Cadillac thank you.

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Google Aug 6, 2026

Great group try hard to help you get the vehicle you want at the price you want

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Google Aug 6, 2026

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Google Aug 5, 2026

I would highly recommend Hickory Used Car Superstore!! Their selection is endless! JJ was amazing to work with! He made the process seamlessly easy. He went above and beyond to make sure the transaction worked for all parties involved. Our son is beyond happy with his first vehicle!

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Google Aug 4, 2026

Salesman was friendly and not over bearing. They worked with me till we found something in my price range, and gave me a fair trade in. Didn't get a gas fill up or a rear wiper blade that was ripped and antenna missing, was sold as is. The vehicle was in good shape otherwise. I would definitely look here again in the future.

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Google Aug 4, 2026

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Google Aug 4, 2026

I bought a car last week and the service was excellent! Jim and James made me feel welcome and explained everything I would need to know about a car. I highly recommend coming here for future car buying experiences and even ask Jim for assistance! Excellent people and service

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Google Aug 2, 2026

⭐⭐⭐⭐⭐- JORDIE! We had a wonderful experience at Hickory Used Car Superstore, and we can’t say enough good things about Jordie! From the moment we met him, he made us feel welcome and treated us like people instead of just another sale. He was honest, patient, and took the time to answer every question we had without ever making us feel rushed or pressured. He genuinely wanted to help us find the right vehicle, and thanks to him, we drove home in a Toyota RAV4 that we absolutely love. Jordie made the entire car-buying experience smooth, stress-free, and even ... Read More

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Google Aug 1, 2026

Fast and friendly very helpful towards my grandson got him in a very nice clean car

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Google Aug 1, 2026

Albert did good he was very pleasant very convincing guy, definitely cool jokester got me a good lookin impala, i’ve been having a hard time finding a car anywhere so im happy!

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Google Jul 31, 2026

Alberto the salesman was very helpful and nice. He worked with us every way he could and I ended leaving happy with my decision and the price I paid. I would totally recommend coming to Hickory Used Car Superstore. Ask for Alberto Olivas!

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Google Jul 31, 2026

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Google Jul 31, 2026

Awesome and smooth experience, they worked with me on price with both my trade in as well as the asking price. If you need a great salesman ask for Colten!

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Google Jul 31, 2026

If your in the market for a new ride go see Jordan at the super store him and Bruce are both great guys to work with don’t hesitate to buy from them!

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Google Jul 30, 2026

Eathan was a rockstar today. He was extremely patient, and was very professional in assisting my family. I highly recommend him!

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Google Jul 30, 2026

I had the absolute best experience. Jim S and Warren sold me my Mazda cx5 and made the process so seamless and calmed my nerves. I recommend this group if you’re in need of a car!! Thank you so much Jim and Warren!

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Google Jul 30, 2026

Eathan J my sales representative as well as Andrew Turbaville the finance manager Gary Greene the sales manager Plus can’t forget my habibi friend will Jillian We’re all soooo so wonderful to me. I had a pleasure and had so much fun enjoying my car buying experience but truly just to touch off I truly can’t thank Eathan Jarrell aka Jarule was the most amazing person I could have been paired up with. He’s a blessing and I wish everyone gets to work with him. He’s truly beyond professional as well as such a wonderful ... Read More

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Google Jul 30, 2026

They are a wonderful place to deal with! Everyone was helpful,very courteous and answered all my questions. They weren't pushy at all, they let you guide the conversation and you felt like you were in control. I would recommend them highly.

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Google Jul 30, 2026

Darrin and rich was very helpful.Darrin went the extra mile to get deal done and Mike on finicial was extremely helpful for now and future needs

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Google Jul 30, 2026

Great Sales Guy…. I think Neil was his name… Gave him a timeline that we had to leave the store…. And they met that timeline with just 10 minutes over!!!!! So we will See what the future holds with them!!!

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Google Jul 29, 2026

The easiest and most painless auto buying experience I’ve ever had!! Neil Bruno is very responsive and makes sure everything goes smoothly!! Don’t hesitate to bring him your business!!

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Google Jul 29, 2026

Nick was my salesman, Bruce was there to sure up the deal and Mike in finance worked out the payments. Everyone was a pleasure to work with. I've been looking for a vehicle for over a year now and they've supported every step of the way. I felt like they gave me the space to make sure it was the right decision for me.

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Google Jul 29, 2026

Great Experience.

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Google Jul 27, 2026

Michael Moore was amazing to work with, he was very open and easy to talk. I never felt rushed or as if he had lunch or another customer to get too. Even today 7/27/26 with a question of a denial letter and about my welcome pack. He was pleasant to speak with took time to speaking with me with a friendly tone of voice. He is a great person to do business with.

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Google Jul 24, 2026

Great experience and will definitely come back in the future. Ethan and Mike were so helpful and easy to talk to.

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Google Jul 23, 2026

⭐⭐⭐⭐⭐ From the moment I walked into the dealership, I knew I was in good hands. The entire experience was welcoming, professional, and completely stress-free. Buying a vehicle can be overwhelming, but this team made it enjoyable from start to finish. I especially want to recognize my salesman, Eathan Jarrell, because he truly went above and beyond in every possible way. Eathan wasn't just trying to sell me a car—he genuinely wanted to make sure I found the perfect vehicle for my needs. He took the time to listen, answered every question with honesty, and never made me feel ... Read More

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Google Jul 23, 2026

Jordan was amazing! The experience was fantastic couldn’t ask for a better group of people when it comes to buying a vehicle

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Google Jul 23, 2026

Everything was good except jumped in the truck then instrument guage are dead i didnt have time to address it

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Google Jul 22, 2026

Hickory Used Car Superstore is amazing!! Ethan and Daniel worked together with us to get the best deal in the price range we were looking for! We’ll definitely be coming back!

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Google Jul 22, 2026

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Google Jul 20, 2026

Got a good deal, wasn't high pressure. Brent was fun to work with.

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Google Jul 18, 2026

The staff here was super friendly and helpful and worked with me from the moment I stepped through the doors. We figured out payments together and helped keep things in my budget when figuring out financing. Drove away happily in my new Mustang! Would buy another from them if given the chance 🙂

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Google Jul 18, 2026

Everyone, was very helpful and courteous. Financing was quick and easy. Great place

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Google Jul 17, 2026

I had such a great experience here!! Eathan J was my sales rep. and he is absolutely amazing he made my car dreams come true. Ricardo is the floor manager and he is such a great guy. Gary the sales manager was very helpful and James in finance truly hooked me up with my payment and extra coverage. I highly recommend doing business here.

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Google Jul 17, 2026

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Google Jul 16, 2026

I want to start my review off saying this place has nice cars and even nicer people. My experience before getting on the lot all the way to purchasing a car was great. The issue is the aftermath. Unfortunately due to me being 18, no co-signer and my employment history being quite short due to just had moving out to NC not even a month prior, I very obviously got denied a loan for the vehicle I wanted. After that happened I will say I was very disappointed as anyone probably would be but they found a vehicle that I did ... Read More

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Google Jul 16, 2026

(Translated by Google) Excellent service, very good attention, I recommend them. (Original) Excelente servicio, muy buena atención, los recomiendo

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Google Jul 16, 2026

It took us a minute to find something but my mans Danny took care of me the whole time!! Greatly appreciated.

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Google Jul 15, 2026

I had an outstanding experience at Hickory Used Superstore, and I can’t say enough good things about the team. From the moment I walked in, I felt welcomed and respected. Buying a car can be stressful, but everyone made the process smooth and enjoyable. Eathan J was an incredible salesperson from start to finish. He was friendly, knowledgeable, and genuinely cared about helping me find the right vehicle instead of trying to pressure me into a sale. His professionalism made all the difference. When I found the Honda I wanted, Eathan took the time to answer every question I ... Read More

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Google Jul 15, 2026

Ethan took the time to understand my budget, preferences, and must-have features. His knowledge of the vehicles was impressive, and he answered every question with confidence and honesty. I never felt rushed or pressured during the process. One thing that stood out most was Ethan's patience. He showed me several different vehicles, explained the pros and cons of each one, and made sure I was completely comfortable before making a decision. His goal was clearly to help me find the right vehicle, not just make a sale. Communication was excellent from beginning to end. Ethan kept me informed throughout ... Read More

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Google Jul 14, 2026

We had a great experience buying our truck at Hickory Used Car Superstore. We came from out of town but they had it ready at the front for us when we got there to check it out and test drive. Will was very friendly and helped us get exactly what we needed. They even filled the tank up for us before we left. Great place, great service!

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Google Jul 13, 2026

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Google Jul 13, 2026

I had an outstanding experience working with Alberto. From the moment I walked in, he was professional, friendly, and genuinely focused on helping me find the right vehicle—not just making a sale. He was knowledgeable, patient, and took the time to answer all of my questions without ever making me feel pressured. Alberto made the entire car-buying process smooth, stress-free, and enjoyable. His honesty, attention to detail, and excellent customer service really stood out. It's clear that he cares about his customers and takes pride in what he does. If you're looking for a trustworthy and dedicated ... Read More

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Google Jul 11, 2026

I’ve been really impressed with this truck. It rides smoothly, has plenty of power, and handles both daily driving and tough jobs without any issues. The interior is comfortable, and it’s been reliable every time I’ve needed it. Big shout-out to Ethan for making the whole experience easy and stress-free. He was knowledgeable, honest, and went above and beyond to help. If you’re looking for a great truck and excellent customer service, definitely ask for Ethan!

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Google Jul 9, 2026

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DealerRater Jul 8, 2026

I find it disappointing or even bordering on unethical the policy of the Hickory Used Car Superstore dealership (associated with Everitt) on deposits placed to hold a car with intention to buy. About a month ago my friend made an offer on a 2020 Subaru that had already been on the lot for a month. An amount was agreed upon, dependent on the trade-in offer for her car. To hold the car, they requested and she provided a $100 deposit. One day later, she presented her car for assessment/offer. A deal was struck, including her trade in. The finance department tried ... Read More

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Google Jul 8, 2026

Alberto made the process easy and fast! Highly recommend

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Google Jul 7, 2026

Alberto was very knowledgeable and helpful. He was not the typical pushy salesman. If you want someone that listens to you he is the person you want to see.

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Google Jul 7, 2026

Friendly and worked with us well on what we wanted and listened to what we had to say

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Google Jul 6, 2026

Huge thank you to Eathan for providing such great service! He was attentive, personable, and truly made this a great car buying experience. Eathan worked with us and was incredibly genuine with his efforts and service, we're very appreciative for him and his time!

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Google Jul 6, 2026

I’ve bought 4 vehicles from them now and it’s always a great experience! Will and Eathan are awesome to work with!

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Google Jul 6, 2026

Parker Howell is a very good salesman. This is my 2nd car I have gotten from him. I will refer more and also continue business with him in the future.

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Google Jul 6, 2026

Super easy process and Gary and Parker were so great to deal with! I definitely recommend 👌

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Google Jul 3, 2026

Alberto was easy to work with and really nice. He never made us feel pressured to purchase a vehicle.

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Google Jul 3, 2026

If you're looking for an absolutely outstanding car-buying experience, this is the team you want! From start to finish, Eathan J. made the entire process enjoyable, stress-free, and genuinely exciting. He was knowledgeable, patient, honest, and never once made me feel pressured. He listened to exactly what I wanted and worked hard to make sure I drove away completely satisfied. A huge thank you as well to Andrew Burnsville in finance. He made what is usually the most intimidating part of buying a vehicle incredibly smooth and easy to understand. He explained every option clearly, answered all of my ... Read More

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Google Jul 2, 2026

Alberto, Bruce and Andrew were super friendly and helpful

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Google Jul 2, 2026

Gotta hand it to these guys. One of their salesman "Will" was great. Absolutely a breeze to deal with. Kept in constant contact with me, never missing a beat. Got me into this beautiful GMC Sierra. Thanks again Will, much appreciated for everything.

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Google Jul 2, 2026

I love my car. They were super helpful.

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Google Jul 1, 2026

Wow; where do I even start. Eathan Jarrell aka the final boss (Jarule) as well as Rich Witherspoon the sales manager aka the legendary rich rich and Daniel Blake the wonderful and great finance manager. I couldn't have asked for a better car buying experience they took care of me in all aspects and I truly feel like family. I would 1 thousand percent x 10000 Always and I mean always alwayssssssss recommend Eathan Jarrell to every person looking to buy a car Not to mention Gary Greene The sales manager was above and beyond. Thank you to everyone especially Eathan ... Read More

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Google Jul 1, 2026

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Google Jul 1, 2026

Nick and Bruce are the best. Everyone at Hickory Used were pleasant and friendly.

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Google Jun 30, 2026

Great salesman! Great staff! Nice car! Convenient and comfortable. We sure do appreciate it!!

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Google Jun 28, 2026

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Google Jun 27, 2026

Best car deals and the staff is unbelievable. Never had such a great experience in my life

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Google Jun 27, 2026

Great crew 10/10

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Google Jun 25, 2026

I went to just go see what it would take for my husband to get a truck. I went and talked to Jordie, and when I tell you it felt like I was sent there for a reason, I absolutely mean it! He told me what the steps would be, and conversation was struck up! He feels more like a friend and not just a random salesman. My husband and I went back after my husband got off work, and Jordie worked with him, and he ended up with the truck he’s dreamed of for years! So if you’... Read More

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Google Jun 24, 2026

Great experience! Alberto was great with us. We watched the Argentina soccer game at the same time. Daniel the financial guy also treated us really well. We got the car we wanted a good payment and price. We highly recommend them.

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Google Jun 22, 2026

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Google Jun 21, 2026

I highly recommend them! First time buying a car on my own and my credit was not so great either. Will was super awesome to work with and made the process so easy!! I purchased a 2019 Nissan Altima with a great price and very decent mileage. They have tons of options at a great deal! I’d definitely go to them in the future!

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Google Jun 21, 2026

Alberto was great to work with. He made it easy to purchase a Jeep Cherokee.

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Google Jun 18, 2026

⭐⭐⭐⭐⭐ I had an absolutely amazing experience purchasing my vehicle, and a huge part of that was because of Eathan Jarrell! From the moment I walked in, he made the entire process feel easy, stress-free, and enjoyable. Eathan was incredibly knowledgeable, patient, and genuinely cared about helping me find the right vehicle instead of making me feel pressured. He took the time to answer every question I had and made sure I felt comfortable and confident throughout the entire process. His professionalism, kindness, and dedication to customer service truly stood out. I also want to give a huge thank you to ... Read More

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Google Jun 16, 2026

Jon bentley was really great to work with and easy going no pressure at all. Was great experience and really appreciate the manger and the sales team overall. And really appreciate it and was given a fair deal on my trade in. Will come here again.

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Google Jun 16, 2026

Parker and Rich were great! They were super helpful and worked with our budget to get us a great deal on a vehicle that was exactly what we were looking for.

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Google Jun 16, 2026

I had a really GREAT experience at The Hickory Superstore. Parker was my sales person and he did a great job. I picked out the vehicle I wanted and told him what I would give them out the door, he went to Bruce (the manager) and they made it happen. Rich (the sales floor manager) was very helpful also. This is the quickest I have ever bought a vehicle. They were SUPER nice to my grand dog who was with us, James, the finance manager, even let her sit on his desk and stare at his computer. She has a ... Read More

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Google Jun 15, 2026

I had a great experience at Hickory Used Car Superstore purchasing my 2022 Toyota Camry TRD. My salesman, Eathan, was friendly, knowledgeable, and never made me feel pressured throughout the entire process. He took the time to answer all of my questions, kept me informed, and made sure I found the vehicle I wanted. Daniel in finance was equally great to work with. He explained everything clearly, made the paperwork process quick and straightforward, and helped make the entire buying experience stress-free. From start to finish, both Eathan and Daniel provided outstanding customer service. If you’re looking for a vehicle ... Read More

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Google Jun 13, 2026

Amazing car buying experience! We went in with the knowledge of what we wanted. There was no hard sell tactics. Wanted to test drive and compare against another vehicle. Darren was incredible to work with! Daniel was equally as great with the paperwork! It was easily the most stress free buying experience in 30 years of buying and owning vehicles! Great people who care about people! Will absolutely make the 26 mile drive to buy from here again!

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Google Jun 13, 2026

Cannot say enough good things about our experience buying a 2024 Jeep Wrangler High Altitude. It was truly the easiest car buying experience I have had. Everyone was friendly and knowledgeable and there was zero sales pressure. I heard over and over their goal is simply to take care of the people who walk through their doors, and that is exactly how I felt from start to finish.

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Google Jun 13, 2026

Great people and great deals, JJ got me a great deal and helped me get into a new truck really quick. He laid out all the options and doesn’t push to make a decision. I definitely recommend this dealership.

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Google Jun 11, 2026

We had a great experience shopping at Hickory Used Auto Superstore! Shout out to Shelby Parker,, Eathan Jarrell- Salesman, and Andrew Turbaville- Finance Manager. We appreciate your professionalism, courtesy, and customer service!

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Google Jun 10, 2026

⭐⭐⭐⭐⭐ I had an outstanding experience at Hickory Used Car Superstore! From the moment I walked in, Eathan J. went above and beyond to make the entire car-buying process easy, stress-free, and enjoyable. He was knowledgeable, professional, honest, and never made me feel pressured. He took the time to answer all my questions and made sure I found the perfect vehicle for my needs. A huge thank you also goes out to Andrew Turbaville, the Finance Manager, for making the financing process smooth and straightforward. He explained everything clearly and worked hard to get me the best deal possible. I’d ... Read More

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Google Jun 8, 2026

Recently got a 2023 Toyota Corolla from here and our salesman, Isaiah, was great to work with! He was super friendly and easy to talk with. If you’re looking for a car here, I recommend speaking with Isaiah!

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Google Jun 8, 2026

My husband and I had a Great experience working with Eathan and James. Eathan was professional, knowledgeable, and easy to work with throughout the process. He made everything straightforward and helped make the vehicle-buying experience smooth and stress-free. James in finance was also excellent. He explained everything clearly, kept the process moving efficiently, and was great to work with. The team provided outstanding customer service from start to finish. Highly recommend working with Eathan and James if you’re in the market for a vehicle.

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Google Jun 6, 2026

Very helpful and kind staff! The team worked with me until we could get something that fit my need. Ethan Jarrel, Daniel Blake and my salesman Andrew Varga were awesome!

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Google Jun 6, 2026

Ethan and Andrew were great at working on getting us a good deal. As soon as we started working on a deal they wanted to make sure we got the best deal . If you need a vehicle this is the best place to go too .

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Google Jun 5, 2026

The service that was provided to not only me, but my son as well by Ethan at Hickory Used Car; was extremely impressive to say the least. Im talking professionalism at it highest peak; very knowledgeable and my personal favorite considerate of your time. Yes this means a no BS guy; straight to the point. Im very thankful and pleased with Hickory Used Car Superstore as well as Ethan.👍🏾👍🏾👍🏾👍🏾👍🏾


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